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Posts tagged GetHelp

GetHelp Live Session: Ticket Routing Applications

How ToStephanie DelgadoMarch 31, 2021GetHelp, virtual, learning, settings, technician, user, articles, features

GetHelp 4.7 Enhancements - Maintenance Release

EnhancementsStephanie DelgadoDecember 7, 20204.7, GetHelp, Gethelp, release, documenation, all tickets, report, reports, reporting, ticket, details

User Management - Unattended Accounts

Step by Steps, How To, User ManagementStephanie DelgadoNovember 4, 2020User, Management, GetHelp, unattended, accounts

GetHelp 4.6 Enhancements

EnhancementsStephanie DelgadoOctober 21, 20204.5, GetHelp, enhancement, release, approval, workflow, tickets, change, starus, status, automation, rule, creation, create, ticket, condition, followers, users, techs, admins, admin, tech, technician, notification, search, tag, serial, number, permission, closing, assign, assignment, survey, module, 4.6

GetHelp 4.5 Enhancements

EnhancementsStephanie DelgadoSeptember 10, 20204.5, GetHelp, enhancement, release, approval, workflow, tickets, change, starus, status, automation, rule, creation, create, ticket, condition, followers, users, techs, admins, admin, tech, technician, notification, search, tag, serial, number, permission, closing, assign, assignment, survey, module

GetHelp Beginning of the Year Processes

How ToStephanie DelgadoAugust 10, 2020GetHelp, virtual, learning, admin, settings, technician, user, portal, email, e-mail, notification, studen, staff, parent, knowledge, base, articles, features

GetHelp 4.2 Enhancements

EnhancementsStephanie DelgadoMarch 12, 2020enhancement, GetHelp, notifications, e-mail, SLA, Service, Level, agreement, ticket, template, print, service, hours, all, grid, time, tracking, report