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Posts tagged Management

GetHelp 5.1 Enhancements

EnhancementsStephanie DelgadoFebruary 12, 20215.1, gethelp, release, enhancement, ticket, Management, details, all tickets, bulk, edit, assign, column, filter

User Management - Roles

Step by Steps, How ToStephanie DelgadoNovember 6, 2020User, Management, Roles, rights, access, view, permissions, visibility

User Management - Service Groups

Step by Steps, How To, User ManagementStephanie DelgadoNovember 6, 2020User, Management, Service, Group, Technician

User Management - Unattended Accounts

Step by Steps, How To, User ManagementStephanie DelgadoNovember 4, 2020User, Management, GetHelp, unattended, accounts

Ticket Routing - Auto Close

Step by Steps, How To, Ticket RoutingStephanie DelgadoNovember 4, 2020Ticket, Management, auto, close, rules, updates