We Moved!

Click here to go to the new Support Center

Browse by Category

Field management.png

Knowledge Base.png

Ticket Routing.png

Ticket Management.png

user management.png

Browse by Type

Posts tagged creation

Ticket Management - Re-Route Ticket

How To, Step by Steps, Ticket ManagementStephanie DelgadoNovember 4, 2020ticket, management, reroute, creation

Ticket Routing - Ticket Creation

How To, Step by StepsStephanie DelgadoNovember 4, 2020ticket, routing, creation, rule, criteria, condition

Notifications - E-Mail to Ticket Creation

How To, Step by Steps, NotificationsStephanie DelgadoNovember 4, 2020notifications, e-mail, ticket, creation

GetHelp 4.6 Enhancements

EnhancementsStephanie DelgadoOctober 21, 20204.5, GetHelp, enhancement, release, approval, workflow, tickets, change, starus, status, automation, rule, creation, create, ticket, condition, followers, users, techs, admins, admin, tech, technician, notification, search, tag, serial, number, permission, closing, assign, assignment, survey, module, 4.6

GetHelp 4.5 Enhancements

EnhancementsStephanie DelgadoSeptember 10, 20204.5, GetHelp, enhancement, release, approval, workflow, tickets, change, starus, status, automation, rule, creation, create, ticket, condition, followers, users, techs, admins, admin, tech, technician, notification, search, tag, serial, number, permission, closing, assign, assignment, survey, module