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Posts tagged technician

GetHelp Live Session: Ticket Routing Applications

How ToStephanie DelgadoMarch 31, 2021GetHelp, virtual, learning, settings, technician, user, articles, features

Notifications - Assignments

Step by Steps, How To, NotificationsStephanie DelgadoNovember 4, 2020notifications, assignments, follower, technician, comments, notify, service group

GetHelp 4.6 Enhancements

EnhancementsStephanie DelgadoOctober 21, 20204.5, GetHelp, enhancement, release, approval, workflow, tickets, change, starus, status, automation, rule, creation, create, ticket, condition, followers, users, techs, admins, admin, tech, technician, notification, search, tag, serial, number, permission, closing, assign, assignment, survey, module, 4.6

GetHelp 4.5 Enhancements

EnhancementsStephanie DelgadoSeptember 10, 20204.5, GetHelp, enhancement, release, approval, workflow, tickets, change, starus, status, automation, rule, creation, create, ticket, condition, followers, users, techs, admins, admin, tech, technician, notification, search, tag, serial, number, permission, closing, assign, assignment, survey, module

GetHelp Beginning of the Year Processes

How ToStephanie DelgadoAugust 10, 2020GetHelp, virtual, learning, admin, settings, technician, user, portal, email, e-mail, notification, studen, staff, parent, knowledge, base, articles, features

GetHelp 4.3 Enhancements

EnhancementsStephanie DelgadoApril 20, 2020problem, types, Service, group, groups, custom, customized, user, permission, tech, technician, status, all tickets, unassigned, service