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GetHelp 5.1 Release

Register for the training by filling out this form! You will receive a link to join the training in your email. Trainings will be cancelled 48 hours before if there are no registrations.

*Session times are in Central Standard Time (CST)


Trainer: Stephanie Delgado

Trainer: Stephanie Delgado

 

Location: Free Webcast Session

Structure: 1-hour session

Covering:

  • Ticket Management

    • Bulk assign tickets to technicians with the option to apply a comment Use column filters on the All Tickets page in combination with the filter panel for faster access

  • Ticket Details

    • View image attachments directly from the browser without downloading

Recommended Attendees: Staff responsible for managing service tickets.

Attendees will be walked through the latest features for the GetHelp application.